Frequently Asked Questions

Cost depends on your level of care and insurance. Most major plans cover addiction and mental-health treatment, and verification is free — call and we can confirm your exact benefits in minutes.

Detox typically runs 5-10 days, residential programs 30-90 days, and outpatient care continues as long as it helps. Your plan is built around your clinical needs, not a fixed calendar.

Phone policies vary by program and level of care. Many programs allow scheduled phone time after an initial adjustment period. Ask admissions about the policy for your program.

Yes — family involvement improves outcomes, and we encourage it through scheduled visits and family therapy sessions.

Completely. Your privacy is protected by federal law (42 CFR Part 2 and HIPAA). No one is told you are in treatment without your written consent.

Yes. Co-occurring depression, anxiety, PTSD, and other conditions are treated together with addiction — integrated dual-diagnosis care is the evidence-based standard.

We regularly admit clients from out of the area and help arrange travel, including flights. Distance never has to be the reason someone does not get help.

Comfortable clothing, your ID and insurance card, and any prescriptions in their original bottles. See our packing list for the full rundown.